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Sticking to the
philosophy of “ Honesty, Genuineness, Perfection and Grace”,
Powerise has set up a nationwide Powerise Costumer Service
System(PCSS) to provide our costumers with technological
advice, training, case study, support and quick and high
quality after-sales services in the whole country.
Powerise Costumer
Service System PCSS
PCSS’ objectives:
provide our costumers with high quality and efficient services
and keep good and cooperative relationships with our clients.
PCSS’ concepts:
extreme honesty, genuineness, perfection and grace
PCSS’ coverage:
maintenance, counseling, problem-shooting and optimization,
etc..
PCSS provides
hotline counseling services for clients nationwide
PCSS provides 24
hour response services for local clients
PCSS provides the
whole society with contracted services upon the requests of
clients, optional services, priority services and
response-time services.
To protect the
legal rights of our costumers, Powerise set a complaint center
supervised by a vice-president of the Group who would
satisfactorily deal with costumers’ complaints within 48 hours
. You can dial (8610)852623336 or fax to (8610) 85263311. You
can also use Powerise’s online service feature or email your
complaints to
powerise@powerise,com.cn. As a training center
authorized by many international corporates, Powerise provides
various trainings at all levels and professional-level
training for clients at home and abroad. We also grant
certificates authorized domestically and internationally and
organize technicians and engineers to study abroad for our
clients. |
